I normally do not write reviews when I am upset with a company but this situation warrants my first review post.
Bergers helped us out with a tow and got my truck back on the road when the rear drive shaft u-joint failed as we were passing through Fergus Falls.
I strongly recommend taking your vehicle to Berger's if you like being lied to and taken advantage of.
When I called Monday to see what was going on the owner, Kevin Berger, got on the phone and told me that it was a revolving joke around the shop that I ran out of oil and was trying to blame them. It immediately frustrated me to think that I was being made fun of for something that I did not do. Kevin first claimed that they added oil and the issue went away and then later changed his story to that they did an oil change. He claimed that the vehicle must have been like that when I dropped the vehicle off. I told him there was no way that I would have drove my vehicle 55 miles with no oil pressure to fix a paint scratch. We argued back and forth for a while on the matter and Kevin agreed to waive the fee for the tow if I paid for the oil change. I had a family member pick up my vehicle since I live out of town, they were charged $105 for what Berger’s said was just an oil change. I had a co-worker call Berger’s to get a quote for an oil change on the same year, make, and model of vehicle and he was quoted $42.
This place does an excellent job on sales, repairs, and service. Their staff has always treated me very well. They always go above and beyond what is expectedm Kevin and his wife are very good people. Highly recommend
By far the best body work ever!...............(Kevin and team) I would never take my car anywhere else! Extremely satisfied with communication and price!
My 2013 GMC Sierra with 50K miles on it got a scratch in the door while parked in the parking lot at work. The individual responsible for the damage agreed to pay for the repair and asked that I take the vehicle to Berger’s in Wahpeton, ND. I went to get my vehicle from Berger’s upon completion and proceeded to drive into Wahpeton. 2 miles down the road my warning light starts flashing stating that I had no oil pressure. I pulled the vehicle into McDonald’s parking lot and checked the oil finding the level to be at the appropriate range on the dipstick. I called Berger’s to ask what they did that may have caused the issue. I was first told that my battery was more than likely dead from the doors being left open while they were working on it. The mechanic got on the phone and asked if I could drive the vehicle back to the shop, and I told him I was not going to drive the vehicle with the warning alarm going off and no oil pressure. They said they would come to McDonald’s and tow my vehicle back to the shop and take a look at it on Monday.
Their price was very reasonable as well and they got us back on the road as soon as the parts came in. Fantastic service!
Very good to work with would use them again
Bergers Body Glass is a US Electronics Store based in Wahpeton, North Dakota. Bergers Body Glass is located at 17915 ND-13, Wahpeton, ND 58075, USA.
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